Metropolitan Family Service maintains a strict donor privacy policy. Great care is taken to ensure that donor information is not compromised by unauthorized persons.

How Personal Information is Collected

We will ask you to provide your email address and indicate what information you would like to receive. We may, on occasion, transmit information to you at the email address you have provided, regarding news pertinent to the subjects in which you indicated an interest. If you do not wish to receive this information from us, you may unsubscribe by sending an email to with the word “unsubscribe” in the subject line.

Our web site will specifically ask you to provide personal information when you make a donation through our web site. We may require you to provide this information in order to conduct a transaction and provide services on our site. This information may include such things as your name, address, phone number, email address, and/or credit card number.

Other Information Collected on Our Web Site

We may from time to time collect other anonymous information regarding the use of our site, which may be used by our organization, but shall not share the information with others other than our web service provider. This information does not personally identify you, but may be used by us in the aggregate to improve services. This anonymous information is collected through traffic data reports and other resources, generally using technical identifiers and codes used to identify computers.

How We Use Your Personal Information

We may use your personal information to direct specific news and information to you while you are using our site that we believe will be interest to you. The personal information, including your email address, provided by you while using this site is not shared with anyone outside of our organization.

Your Responsibility Regarding the Use of Our Web Site

It is your responsibility to use our site for the purpose it was intended; for example, to provide you with information and services pertaining to Metropolitan Family Service, and to provide an efficient and easy way for you to  assist us in our mission. Any use of our site deemed not to be in accordance with the intended purpose is prohibited.

Donor Privacy Policy

Metropolitan Family Service (MFS) respects the privacy of its donors and is committed to safeguarding personal information and ensuring that donor privacy is protected.

MFS collects and maintains personal information from its donors in a secure database. All donor and prospect information created by or on behalf of MFS is the property of MFS. Therefore, MFS does not sell, rent, trade or share its donor database or donors’ personal information with any other organizations. This policy applies to all information, both online and offline, on any platform, as well as electronic, written, and oral communications. To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.

It is the policy of MFS to communicate with donors according to their expressed preferences whenever possible. Donors have the right to have their names removed from mailing lists at any time. MFS will discontinue or change the method used to contact any person upon that person’s oral or written request directed to MFS.

MFS adheres to the Association of Fundraising Professional’s long-standing Donor Bill of Rights, created in 1993 by AFP in conjunction with other fundraising and nonprofit groups. The document was developed to ensure donor awareness of the responsibilities that a charity has to its donors, and the expectations that donors should have of charities when making a charitable gift.

MFS is a member of the Association for Fundraising Professionals and subscribes to AFP’s Donor Bill of Rights.

Questions Regarding Our Privacy Policy

If you should have questions about our policy, or need further assistance, please contact our web master at or 503.232.0007, ext. 170.