Hunger Relief Covid Safety Procedures | Metropolitan Family Service

Covid-19 Safety Precautions at all MFS Hunger Relief Sites

All Staff and Volunteers are trained in the following safety protocols when they arrive on-site for their first shift, and daily check-ins are held before the start of each distribution to remind staff and volunteers of these protocols. MFS staff must get prior approval from their supervisors to assist at pantry sites. All AmeriCorps members must additionally fill out a “Risk Assessment Form” (copy included below) and get supervisor approval before volunteering.

Masks/Face Coverings

Masks that cover the nose and mouth completely must be worn at all times by staff, volunteers, and clients while on school property, unless removed briefly to eat or drink.
Face shields may be worn in addition to a mask, but not instead of a mask
“Masks Required” signs are posted in multiple languages at all walk-up pantry sites. If clients are unable or unwilling to wear a mask in line, they must step at least 10 feet away from other clients and the food distribution area. They must wear a mask over their nose and mouth before shopping.
Hunger Relief staff or volunteers will offer to shop for clients unable/unwilling to wear a mask

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Social Distancing

Staff and volunteers practice social distancing when possible
Clients are required to maintain social distance while standing in line and shopping at the pantry
Tables and volunteers are 6 feet apart for distribution. Volunteers maintain social distance with clients during distribution

Sanitizing/Hand Washing

Staff and volunteers are asked to frequently wash their hands and use hand sanitizer throughout their shift
Clients use hand sanitizer at check-in before shopping
If gloves are worn, staff and volunteers must sanitize their hands before putting them on. Gloves must also be frequently sanitized and changed throughout the shift, and removed while eating and drinking
Any staff or volunteers distributing food are required to wear gloves
All tables are sanitized before the start of a pantry distribution, after pantry ends, and throughout the pantry distribution as necessary
Equipment bins with all cleaning supplies are kept in the food pantry van

Contact Tracing

Staff and volunteers who are on-site are tracked daily for contract tracing purposes. This list is maintained by Hunger Relief staff
If any volunteers or staff are experiencing any symptoms of illness, they are required to stay home
We require that staff will remain at home if experiencing symptoms and remain at home until they have been free from fever and other symptoms for 48 hours. If they test positive for COVID, the instructions for that process is noted below.
What happens with contact tracing/closures/testing requirements if someone at a pantry site tests positive for Covid-19? We need clarification on this from OHA and Multnomah County

Hunger Relief Staff must notify HR (Susan Posner) of any positive COVID tests. HR will work with the employee/volunteer to determine where they have been and who may have been impacted by any exposure. HR will ask for contact tracing logs maintained by the Hunger Relief Team. HR maintains the confidentiality of the employee and coordinates the notifications to anyone who may have had exposure to the employee/volunteer during the 48 hours prior to the onset of positive COVID test. (this is the standard set by the CDC).
Staff member or volunteer who is diagnosed with COVID must remain at home for a minimum of 14 calendar days and may return to the food pantry if they have a negative COVID test or have experienced no symptoms (fever and other COVID related symptoms) for 48 hours.

Building Access

There is limited building access to staff and volunteers at each school site. See more information below for specifics on each school site

Building access and additional safety precautions at each MFS Pantry Site:

Cherry Park Elementary School

Mondays, 3:45pm-5:15pm

Located in the back of the school next to the playground

Walk-up

Staff and volunteers use 2 designated single staff bathrooms.
Staff and volunteers have access to the Food Pantry portable room where food and equipment is stored.
All other aspects of food pantry set-up, distribution, and clean-up take place outdoors.

Glenfair Elementary School

Tuesdays, 4:15pm-5:45pm

Located under covered area adjacent to cafeteria and gym

Walk-up only

Staff and volunteers have access to 2 designated single-stall bathrooms.
Staff and volunteers have access to the Food Pantry portable room where food and equipment is stored.
All other aspects of food pantry set-up, distribution and clean-up take place outdoors.

Alder Elementary School

Wednesdays 2:30pm-4pm

Located in the back parking lot next to the community garden

Walk-up only

Staff and volunteers have access to 1 designated single stall bathroom next to the gymnasium.
Staff and volunteers have access to the Food Pantry portable room where food and equipment is stored.
All other aspects of food pantry set-up, distribution and clean-up take place outdoors.

David Douglas High School

Thursdays 3:30pm-5:30pm

Located in covered area near bus roundabout in the South Building

Walk-up only

Staff and volunteers have limited access to the hallway nearest the roundabout in the South school building, including the 2 designated single staff bathrooms down the hall from the pantry space
All other aspects of food pantry set-up, distribution and clean-up take place outdoors.

Parklane Elementary School

Fridays 12:00pm-1:30pm

Located on sidewalk adjacent to bus lane

Walk-up only

Staff and volunteers have access to the SUN room where food and equipment is stored.
Staff and volunteers have access to 2 bathrooms nearest the SUN Room.
All other aspects of food pantry set-up, distribution, and clean-up take place outdoors.

PPE and supplies available to all staff and volunteers: